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Quality management

Quality policy

Customer orientation, continuous improvement, responsibility for resources and the aptness of the QM system are the four equal pillars of our quality policy.

Customer orientation: Define quality together with the customer and work purposefully to fulfil the agreed objectives – React reliably in case of deviations – Be guided by the model of an honourable businessman.

Continuous improvement: Plan ahead for demands which will arise in the future – Be ready to question the status quo (even if things are apparently functioning well) – Cultivate fruitful dialogue on new ideas.

Responsibility for resources: Intergenerational equity as the measure – Contribute actively within the framework of one’s own possibilities – Scarcity as the inspiration for more intelligent solutions –  Identify cross-system influences and work cooperatively.

Aptness of the QM system: The QM system serves people, not vice versa – As simple as possible, as detailed as necessary – The greatest risk for the quality capability of an organisation lies in the blinkered concentration on superficial conformity – Structure and a systematic approach create a space in which intuition and imaginativeness can unfold.

Certification

Since 2014, it is only permissible to bring load-bearing steel components onto the market in the EU if they possess a CE marking, which serves as confirmation of conformity with the stipulations of DIN EN 1090. Conformity with the standard is demonstrated by way of in-house production monitoring. The underlying procedures must be certified by an independent accredited inspection body.

In the case of supporting structures made of steel, four execution classes (EXC 1 to EXC 4) are distinguished: While EXC 1 applies to structural components of lesser thickness for smaller spans and primarily static loads, EXC 3 includes also bridges, moving structures, towers and crane tracks, etc. The highest class EXC 4 is reserved for components which entail extreme consequences in case of failure, e.g. components for use in nuclear power plants.

Steelconcept has been audited by TÜV Rheinland and possesses certification up to and including EXC 3 for all load-bearing steel components and assemblies.